Change Healthcare experienced a cyberattack that left it unable to process medical claims through its primary platforms last month. Lawmakers are pressing the company and payers to step up aid for embattled care providers.
Here’s what you need to know about how the service restoration timeline impacts claims submission:
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Claims-processing for pharmacies was restored as of March 7.
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Electronic funds transfer platform was restored March 15.
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Testing for medical claims submission platform is expected to begin on March 18 with some clients, and gradual restoration of connectivity for all clients through the week.
Emergency funding for providers is available in the form of interest free, fee free loans.
Get more information:
- Center for Medicare and Medicaid Services (CMS) FAQ on services qualify for accelerated and advance payments, application criteria, terms of repayment, financial concerns and other topics.
- UHG Cyber Response page for information on funding assistance, a secure data transfer alternative, claims/workarounds and impacted applications status dashboard.